Tru North - Crewed Catamaran Charter

I wanted to extend my heartfelt thanks to the three of you for an absolutely incredible experience during our yacht charter in the BVI. Your warm hospitality, impeccable service, and attention to detail truly made our trip unforgettable.

From the moment we stepped aboard, we were greeted with such kindness and professionalism. The food and drinks surpassed all expectations, and each meal was a delightful culinary journey. The care and skill that went into every dish were evident and greatly appreciated.

The yacht itself was stunning, providing the perfect setting for relaxation and adventure alike. Every aspect of the boat was meticulously maintained, and we felt safe and comfortable throughout our journey.

But what truly set this experience apart was the exceptional service provided by each member of the crew. Your dedication to ensuring our enjoyment and comfort did not go unnoticed, and we are immensely grateful for all that you did to make our trip so special.

Thank you once again for an unforgettable journey. Wishing you all the best, and hoping our paths cross again in the future.

Wishing you all the very best.

Hein all the best for you and you family, you are an example for all of us.

It was such a great week on board. An amazing crew and yacht!!

It´s really hard to describe in words the sweetness, the hospitality and the kindness of this incredible crew.
Even more, combined with this, this paradisiac spot - can never be better than this!!!

Thank you guys for providing this great experience for the entire family. We are going to miss you all.

I’ve received a glowing review from my clients onboard Tru North last month. Simone, Jaco and Hein went above and beyond to impress this group that has been chartering in the BVI for a few years now. I think they found their favorite crew yet!

“First things first, Tru North is a GORGEOUS catamaran!! An amazing layout with stunning finishes that is maintained so attentively by the delightful crew as if the boat were their own. We were all so comfortable in our beautiful cabins. The only small hiccup (of no fault of the crew!) was an issue with the lights in the master cabin the last night of charter. Some of the accent lights were flashing as we went to bed and then turned completely on in the middle of the night. We were unable to get them to turn off. Jaco was extremely apologetic when I notified him, but again, just one of those things out of anyone’s control. Luckily, I sleep like the dead (especially after swimming with sea turtles all day!) and my husband had a little liquid assistance in the sleeping department in the form of Coors Light.

This crew is awesome!!!! Jaco and Simone are a fantastic team, and the addition of Hein just takes it to a whole new level. They are so kind and friendly, so very attentive but in a quiet and unassuming way. They were always at the ready to oblige any request that hadn’t already been anticipated (which was often the case!) but in a way that felt very much like our group was just there on our own, enjoying our time together. Mastering the perfect balance between that extremely high level of service but not ever intruding or being overbearing is not really something that can be taught easily and they all three have the magic touch. Not even to mention the vast knowledge the Captain and crew must have to be able to do this job so masterfully, in terms of boat mechanics, navigation, etc. As a group of boat owners ourselves, it’s truly astounding! An example that comes to mind is when I was snorkeling and called up to Andy to hand me his GoPro and he told me the battery was dead. Not to worry...Jaco to the rescue! He had charged and replaced the battery, so I was good to go.

Chef Simone is an absolute delight both in and out of the kitchen. Her meals were varied, flavorful and plentiful with an eye for presentation. She accounted for every person’s preference effortlessly. The table was always a sight to behold, especially at dinner when we enjoyed a different table setting each evening! We also enjoyed Hein’s stunning sunset cocktail offering, in addition to his attentive service all day making sure we all had a drink of our choosing in our hands.

Our entire group was just blown away by the attention to our navigation preferences and well as safety. Jaco was so attentive and communicative every step of the way, which allowed us to cover so much ground (or water). Due to weather conditions, it took us three stops at The Baths to finally be able to make safe entry. He was so nonchalant about the pivoting that was obviously required to get us there and even accompanied our group (along with Hein) to make sure our day remained a safe and uneventful adventure. The week was quite windy and Jaco always went above and beyond to find us the perfect serene cove to enjoy, even if it meant moving to an entirely new area. He and Hein always effortlessly had any and all water toys at the ready and in perfect working order. I think the men finally felt like they mastered the efoils! I know Jake very much enjoyed scuba diving in those beautiful waters while the rest of us snorkeled to our hearts’ content. Jaco and Simone also accompanied us during our afternoon on St John. Simone advising us on the best places to shop and Jaco helping the men on their plans to avoid shopping by barhopping.

All in all it was an absolutely magical week!! A week we are hoping to repeat with this crew on this magnificent vessel much sooner than later. I will leave you with a message for our amazing crew…. baai dankie! Until next time. ❤️”

Was the yacht comfortable and clean?
Yacht was impeccable and amazingly clean.

Was the crew friendly and accommodating?
The crew as by far the best crew we have had in our charter history. Jaco and Simone are professionals of the highest level. They are without a doubt one of the best crews Sailing the BVI.

Was the food good and well presented?
Food was amazing and presentation was always first class. Simone always took extra time to decorate the table and do plate presentation.

Additional comments about the yacht and crew?
Yacht is exceptionally maintained. Crew is exceptional in all aspects. By far one of the best yachts and crew sailing in the BVI´s. Could not think of a single negative comment. Our trip was everything we had hoped for. We are experienced Charterers and this was simply the best we could have ever asked for. The crew! Just can not say enough nice things. They are over and above what is expected of a normal crew. Well done by all.

English Translation:

This week I had an incredibly good time. What I liked the most was the fishing. Thank you for transmitting your wisdom of fishing, although I would have loved to be able to catch a tarpon with my sweet hands.

Thanks to Jaco, a man of peace, adventure, and marine experiences, as well as someone who has a good heart. I will never forget this week. When we went to The Baths, Jaco (and I know this in my heart) helped us become adventurous men.

We were fascinated with the delicious food from Simone. Dish after dish she changed our lives. Simone with her wisdom and abilities in the kitchen truly touched our palates. Thank you for everything!!!
Martin

- Thank you so much Simone for preparing a delicious vegetarian menu and thank you Jaco for the Shirley Temples! We loved it! Happy Easter! - Emma :)

- Thanks for a week of unforgettable adventures and delicious meals! We loved every minute of this journey which was so special!!! Max

- We wish you guys the very best! Fernando

Thank you for a truly amazing week! It´s been perfect in every way...fun relaxing, and great food!!!

You have thought of everything - all we had to do was relax and enjoy!
As you know our trip almost didn´t happen as our oldest daughter and her husband cancelled for a great reason. Now we all can´t wait to come back to stay with you next year with all the family including the blessing of a new baby granddaughter too!

Thank you Jaco and Simone for a truly wonderful and memorable week!

Amazing trip. Wonderful memories with friends and family, made better by our super hosts, Simone and Jaco! Every detail was well planned and executed, and the food and drinks were awesome. Thank you for the waterski tows and for finding us calm water! :) Excellent trip to unplug and enjoy everything the Virgin Islands have to offer!

Until next time…

We loved every minute and hate to say goodbye to our new friends Jaco and Simone. Thank you for anticipating our every need and whim, your tremendous hospitality will not be forgotten. Wish you much happiness and success in life…we knows, we may be back again and hopefully have both of you as crew!

Thank you for everything! - You made it a pleasure to sail with you for the past 7 days. Your knowledge and experience of where to visit, swim, snorkel, scuba dive, eat, drink and anchor were invaluable. We marveled at your teamwork - seemingly smooth and effortless - from sailing and putting up and setting down anchors, and of course food preparation. The food was absolutely outstanding! Every meal scrumptious - and artfully mastered! The yacht is a gorgeous state of the art catamaran maintained in pristine condition. The result - a magnificent unforgettable vacation experience for our family and other close friends!

What a PHENOMENAL trip. Thank you Jaco and Simone for the lovely trip full of beautiful sights and fantastic food. Can’t think of a better way to start 23’. All the best to both of you and - note to future passengers - we tried to move in for good but figured you didn’t want to add 9 more of us to your charters! :)

Thank you again!

Thank you so much for such a memorable Christmas vacation! The food was outstanding and I can´t pick which meal was my favorite. You took us to some beautiful places and we can´t wait to visit again! Thank you for introducing Ryan to ´new´ fruits and vegetables and fixing Wang after we broke him :) This was an unforgettable trip and it wouldn´t have been possible without the two of you!

You two are such wonderful people that quickly made this an unforgettable trip. I feel like we made two great friends in just 7 days. Thank you for taking us to and helping us explore all the beautiful places you know and making each one a personal and memorable experience. And OMG, the food will forever live in my dreams. Thank you so much.

The Morgan family was blessed to have you as our crew. You are fun, hard working, creative and one perfect couple to make a family feel welcome aboard. The special touches you added for Christmas were unexpected and appreciated. Simone, your meals were sooo good and the presentation fantastic. Jaco, never a dull moment on the water with you at the helm. We are thankful for all of your talent and hard work to make our Christmas family vacation so wonderful. THANK YOU!

Thank you so much for an amazing trip! The food was amazing and we loved every second of it. The scuba diving was fantastic as was the snorkeling. Jaco and Simone were simply fantastic and you both exceeded our expectations. ´thank you´ isn´t sufficient!
What a wonderful trip.

We boarded the boat knowing little about boating and sailing and it was amazing!!
Jaco and Simone exceeded our expectations. We learned so much about sailing the local islands and loved every minute of it!
TOTAL PROS!
Thank you so much for helping us create amazing memories with our families.
We will be back.

The host and hostess with the MOSTEST! Jaco and Simone made our trip the BEST. Sun, amazing views, perfect breakfast, lunch, dinner and a perfectly nailed charcuterie board every day made our entire crew feel like ´primary´
oh, and there were a few drinks to really help relax the ladies and some of the boys. We´ve felt at home for the last week and don´t want the time to end. While we have to go home, we´ll still be living here in our minds and hearts.
Jaco and Simone might be steering a beautiful boat but the two of them are amazing. We admire your courage, passion and commitment to making our vacation an overwhelming success!

Congratulations to the best Captain of the Caribbean! Amazing Yacht!

´ Thank you for this whole trip, it was very nice, we were attended in the best fashion by Joaco, Simon and Cata. We hope to see you in the future, on another trip!! We will be waiting for you in Argentina! Big hug! thank you!